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Terms and Conditions

Responsibility: It is understood that, we act as Travel Agent only for all services covered hereby. Further we shall not be responsible for any loss, injury or damage resulting from acts of God, dangers, fire, breakdown of machinery, equipment or vehicles, acts of government authority, wars, civil disturbances, riots, thefts, pilferage, epidemics, quarantines or any delays or changes including any extra expenses which the passenger may incur as a result of any of the foregoing causes. During your holiday your driver, tour leader, guide, hotel or other service providers may offer services or excursions which are not included in the price of your holiday or listed in our itinerary. Since they do not form part of your tour with us, we do not accept any responsibility for their cancellation or curtailment or for any loss, damage, injury or death that you may suffer. If you wish to make a complaint or bring a claim in relation to such excursions or activities, then you should contact the person who offered them to you directly.

Tour Cost Excludes: (Under Land Package) Cost for Ticket + Visa + Insurance, Cost of Basic Travel Quota (BTQ) equivalent to USD 10,000, No Porterage included, Any increase in the rate of exchange leading to an increase in surface transportation and land arrangements, which may come into effect prior to departure. The tour price is subject to increase without notice if this rate changes substantially prior to the departure of your tour. Any expenses of personal nature such as laundry, wines, mineral water, food and drink not in the regular menu provided by us pay TV, mini-bar, telephone calls, etc. Meals other than what is mentioned in your Itinerary. Cost of excursions, city sightseeing, entrance fees and local guides other than that mentioned in “Tour Cost Includes”, Overseas Mediclaim, Tips to Driver: EURO 3 per pax per day (Compulsory) Vouchers are not transferable and valid only for the services mentioned therein. Any services not specifically requested, confirmed and noted on vouchers will not be rendered. All extras to be paid directly to the hotels / the service providers.

Tour Operation: If we do not have minimum 25 Pax required to operate the group tour, we might operate the tour on other date. We might operate the tour on another date or we can withdraw the tour departure. If the group will reach late due to traffic jam or any other justify reasoning. It’s possible that we can cancel the sightseeing/excursion. In the event of a breakdown of a coach on a touring holiday, our liability will be limited; if, for any reason we cannot provide a replacement coach and that you miss out on a significant attraction we will reimburse the amount which we have paid to the supplier, though we will endeavour to replace the coach at the earliest. However sometimes delays will occur due to many reasons beyond our control. In this event we are also entitled to use a replacement coach that we deem fit to conclude the rest of the journey. The replacement coach may or may not have the same amenities as the original coach. Passengers will be responsible for any services missed out by them due to not following the stated time; this includes meals, transfers, sigh seeing, flight, etc.

 

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